Last Updated: January 12, 2026
Ascendia Marketing (“we,” “us,” or “our”) is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information. This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information you provide to us when accessing our website at https://ascendiamarketing.ca (the “Site”). By using our Site, you consent to the data practices described in this statement. This policy is governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. This generally occurs when you fill out contact forms, request a quote, or email our team directly. The specific data collected may include your name, business email address, phone number, and company name. Additionally, when you visit our website, we automatically collect certain non-personal information that does not reveal your specific identity. This includes device and usage data, such as your IP address, browser characteristics, operating system, language preferences, referring URLs, and location data. This information is primarily needed to maintain the security and operation of our website, as well as for our internal analytics and reporting purposes.
We use the information we collect primarily to facilitate our business relationship with you. Specifically, we use your data to respond to your inquiries, provide customer support, process and deliver the services you have requested, and send you administrative information, such as changes to our terms or policies. We also use the non-personal data collected to analyze website traffic and user behavior via third-party analytics tools, which helps us improve the functionality and user experience of our digital services.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (such as hosting providers, email marketing platforms, and analytics services like Google Analytics). These parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them. We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights and safety of Ascendia Marketing or others.
Our Site uses “cookies” to enhance your user experience. A cookie is a small text file placed on your hard drive by a web server. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may not function properly or may be less accessible.
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We have implemented appropriate physical, organizational, and technological security measures to protect your personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
While Ascendia Marketing is based in Quebec, Canada, some of our service providers (e.g., cloud hosting or analytics) may be located outside of Quebec or Canada. As a result, your personal information may be transferred to, stored, and processed in other jurisdictions. By submitting your personal information, you agree to this transfer, storing, or processing. In such cases, your data may be subject to the laws of those jurisdictions.
Your Rights (Law 25)
Under applicable privacy laws, you have specific rights regarding your personal information. These include the right to ask if we hold personal information about you and to see that information (Access), the right to request that we correct any inaccurate or incomplete information (Rectification), and the right to withdraw your consent to the communication or use of your personal information at any time. You also have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
In compliance with Quebec Law 25, we have appointed a Privacy Officer responsible for ensuring compliance with this policy and applicable laws. If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact our Privacy Officer by email at info@ascendiamarketing.ca. We reserve the right to verify your identity before processing any request relating to your personal information.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
